Manage channel memberships

We're making a few changes to how we collect and apply data on kids content on YouTube.com. Every bit a result, some of the instructions in this article may have changed. Acquire more

Learn more than about what you tin offering your members and how your viewers experience memberships.

Each channel participating in memberships (including its offerings) is responsible for complying with our terms and policies, including YouTube'south Community Guidelines, also equally all relevant laws and regulations.

Channel Memberships

There are unlike places in Creator Studio where you lot manage & track your memberships plan:

Memberships Tab

Once you lot enable memberships, you tin can find this tab in Studio under Monetization > Memberships

Here yous can rails:

  1. Total members: All current members who have access to perks. Includes members who have cancelled but have access to perks for the remainder of their billing period.
  2. Active members: All members with active subscriptions only. (i.eastward. total members minus cancelled members)
  3. Revenue: You tin can runway earnings for the last billing flow and compare with the previous billing period
  4. Members by level: Track the number of members (total or agile) by level over time
  5. Sign-ups and cancellations: See how many users became members or cancelled a membership in the by billing menstruation and compare with the previous billing period.
  6. Cancellation Feedback: Some users provide feedback on why they cancelled, from our set of predefined multiple choice options. By hovering over 'Cancellations' you can meet how users responded when cancelling on your channel.

Note: A billing menstruation can be 28, xxx or 31 days depending on the electric current calendar calendar month. For example, a membership purchased during September would provide thirty days of access before the next payment.

Managing your members

Y'all can view a listing of all your current members including:

  1. Full duration as a member (includes time from all prior periods as a member)
  2. Last update: Days since last time the fellow member joined, re-joined, upgraded or downgraded their membership.

To export a snapshot of this data to CSV, click on the 'Download' icon at the upper right corner. This may take a few minutes to complete. You can close this window while you lot wait.

Collecting data from your members:

Past using this 3rd party IFTTT integration, you can create a customized, secure, member-gated form with your aqueduct members to collect info that will help you lot deliver perks. Yous are responsible for any data collected from members. YouTube cannot access this information.

Managing your perks, levels, and prices

Click on 'Memberships Offer' card to manage and edit your memberships perks and levels. Here you'll detect suggestions and best practices for the types of perks you lot might want to offer at each cost point.

Other cards and tools in the Memberships tab:

  1. Resources: A dynamic carte which will brandish all-time practices, links to other resources and memberships-specific experiments to opt-in and out of.
  2. Recent videos that members joined from: Monitor the summit performing videos which viewers became members on.
  3. Recent comments past members: Easily find the latest member comments so you can prioritize replying to them
  4. Intro Video: Upload a video to display on your memberships 'offer screen'. Viewers volition encounter this when they click 'Bring together' to sign-up for memberships.

YouTube Analytics

You can also view more than data near your members in YTA.

  1. Audience: Click on YTA and then Analytics and thenAudience, and click on the 'Total Member' card to see total and active members over time. Clicking 'Run into More' will show further information virtually your members. You can adjust the time series to view how the following metrics performed during a custom fourth dimension catamenia:
  • Total and Active members
  • Members Gained
  • Members Cancelled
  • Members Lost (cancelled members who lost access to perks equally a outcome of the end of their billing menstruum)

2.Revenue: Click on Analytics and then Acquirement and click on the 'Transactions Revenue' card. Here you lot tin come across how many transactions occurred during a custom menstruation. Transactions are either new sign-ups or recurrences.

Run across your members

If you get a new member while you're offline, you won't go a notification. You tin see all of your active members, how long they've been a member, and their subscriber count on the Memberships tab in YouTube Studio. Members can abolish their membership at any fourth dimension.

If you're live streaming when a new viewer joins your channel membership, a brilliant light-green "Welcome" message will be sent in alive chat. This bulletin will be pinned at the top of chat for five minutes.

You can also encounter the total number of members per 24-hour interval in the Audition tab in YouTube Analytics. The 'key metrics menu' shows a chart of how many members were gained or lost over time.

Promote memberships

You can add /join to the terminate of your channel URL to link directly to your membership offer window.

You can add this link:

  • To your video description.
  • On cards and cease screens in your videos.

Cake members from commenting

Set up and manage your intro video

Prepare an intro video for potential members

Edit or delete an intro video

Channel membership revenue, pricing, and refunds

Revenue share

Creators receive 70% of membership revenue after applicative taxes and fees are deducted. All transaction costs (including credit card fees) are currently covered past YouTube.

Revenue share for creators in MCNs

If you are a office of an MCN, you should consult with your network. Some MCNs may accept an additional revenue share, significant your revenue from memberships may be lower than lxx% if you're part of an MCN.

You and your MCN (equally applicable) are responsible for complying with all taxation laws applicative to your membership revenue.

Revenue reporting

Cancellations, terminations, and refunds

Members can cancel their membership at whatsoever time.

If a fellow member requests a refund, YouTube has sole discretion as to the validity of that claim, and may deduct from the channel the channel's share of the acquirement to be refunded. Learn about YouTube's refund policy for paid memberships.

If membership is terminated on a aqueduct because of termination by the channel, removal from the YouTube Partner Program, or as a effect of abuse, fraud or breach of our terms or policies, all agile paying members will get a refund of their final month's payment. The aqueduct's share of the revenue to be refunded volition be deducted from the aqueduct.

FAQs

My viewers say they can't encounter the "Join" button. Why not?

In that location could exist a number of reasons for this, including:

  • The feature is not launched on your channel.
  • The feature is non launched in all countries.
  • Your video is prepare equally made for kids.
  • The "Join" push button is not even so launched on some platforms. Viewers tin can, however, become members on desktop. You can all the same go access to perks on all bachelor platforms if y'all sign upwards on desktop.
  • The "Join" push will only announced on eligible video watch pages of participating channels. For example, watch pages of videos claimed by sure music partners are not eligible.

If your viewers can't meet the join button, you can always remind them of these workarounds:

  • Remind viewers they can become a fellow member by clicking on the Bring together button on your channel homepage.
  • Viewers can add /join to the finish of your channel URL to link straight to your membership offering window.
  • You tin can also add to your /join link to your video descriptions.

How can I go more data about my members?

We take a Members API that gives you lot access to the following info about your members. If you utilize a third-political party company to offer perks, you lot can share this info about your members with them so you can deliver memberships benefits.

  • The member's aqueduct URL
  • The name of the member's channel
  • A link to the member's profile picture
  • When the member joined your channel

Notation: The Sponsorships API Service currently does non provide information about a member'due south level.

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